What is this workshop about?
What is the best engine for a good relationship and interaction with others? Positive communication! In this workshop we will explore this fundamental aspect of our daily interactions: how we communicate with each other. Communication is the basis of human relationships and profoundly influences the way we contact, understand and are understood by others.
Throughout this workshop, we'll talk about the different styles of communication and also about the barriers that can arise in the process of exchanging messages. We will learn to identify and understand our own emotions behind certain communications, as well as the impact our words and behavior can have on others. We will also have the opportunity to discover the basics of Nonviolent Communication, an empathetic and effective approach to communicating with authenticity and compassion.
What we’ll talk about
1. What communication is
2. Different communication styles
a. Assertive communication
b. Passive communication
c. Aggressive communication
d. Passive-aggressive communication
3. Impact of communication styles on others
4. Barriers to communication
5. Emotions underlying communication
6. Non-violent communication
a. Observation
b. Feeling
c. Need
d. Request
7. Active listening
a. What it is and what it isn't
b. Strategies for its use